Plans on paper rarely unfold as intended. This book brings to life what it takes to adapt, problem-solve, and lead through the gaps no plan anticipates. Drawing on 25 years of building and leading global supply chains, trade compliance and logistics operations, Jarrod Kuhn shows how instinct, humility, respect, and grit define the difference between managing and truly leading. Along the way, he introduces his field-tested 3P Framework—Protect, Pilot & Patch—a practical guide to overcoming threats while fueling innovation. With laugh-out-loud stories and hard-won clarity, this is leadership tested and forged under pressure.
It was, in a sense, a new kind of Otto. But this time, Otto wasn’t flying solo. He was a co-pilot. The yoke was still in my hands, to guide how the intelligence was used and where to direct resources for corrective action. And unlike his inflatable namesake, this Otto didn’t just sit there grinning, he actually helped keep the flight on course.
Jarrod is a Certified Six Sigma Master Black Belt, recognized as a Supply Chain & Logistics “Rainmaker” by DC Velocity. A proven leader in global operations and trade for world-renowned brands, he holds both an MBA and a JD, is a Customs Expert and Federal Maritime Commission practitioner. Jarrod has also been designated a Global Logistics Specialist by CSULB's Center for International Trade & Transportation. He lives in Santa Barbara, never far from a seaside adventure.
"What you’ll find in these pages is not a textbook of leadership maxims, but lived wisdom... Jarrod doesn’t preach; he tells stories... And woven through each is a practical truth about how to lead, whether across cultures, across functions, or simply across the table... So read with curiosity. Let yourself enter the stories. And take what resonates into your own journey. Because while the details may be global, the lessons are universal."
"Jarrod is a trusted professional whose passion for leadership and value creation shine through every page. This book is insightful, and practical, delivering leadership insights that truly make a difference. An indispensable guide for emerging leaders, and seasoned veterans looking to refresh their playbook"
"A handbook of supply chain insights, Jarrod's stories offer wisdom for navigating today's uncertainties, moments of recognition for seasoned professionals, and trusted guidance for the next generation of leaders"
"With dry wit and a supply chain professional's eye for detail, Jarrod has written a tour de force. Whether you are a novice or a seasoned professional in sourcing or any other line of business this book will both entertain and educate you"
"Jarrod captures the real work of global business, from factories and timelines to the quiet diplomacy that moves them forward. Practical and memorable, his stories remind us that lasting results come when trust, patience, and presence go hand in hand with humanity"